Social Safety/Social Safety Reporting Point
The KNCB stands for a safe, enjoyable, and ethical sports environment for all our clubs and their members, including our (elite) athletes.
Reporting transgressive behavior
What we do
Encouraging and facilitating
The KNCB encourages desired behavior and promotes a safe, enjoyable, and ethical sports environment within our clubs. Everyone should feel welcome at the KNCB; therefore, we fully commit to diversity, inclusion, and equality.
We consider a healthy culture of open discussion to be very important. A culture in which you can speak your mind, in which we hold each other accountable, and in which we discuss matters constructively to reach agreements together.
The KNCB shares knowledge and expertise regarding the realization and maintenance of a safe, enjoyable, and ethical sports environment within our clubs. We share information, documentation, and best practices. We do this online, in the form of presentations, or in the form of training sessions. When necessary, we can also play a role in promoting constructive dialogue.
Advising and supporting
The KNCB is there for you! In word and deed. You can turn to us for an answer to your question or to discuss concerns, dilemmas, and reports. We support, advise, and offer a course of action.
Are you struggling with something, do you want to discuss something, or are you looking for advice or support? Then please contact us. We are happy to help!
Registering and following up on reports
The KNCB does everything possible to prevent unwanted behavior, transgressive behavior, and/or dishonest behavior. If things do go wrong, you can come to us to file a report. We will follow up on this in a timely, effective, and efficient manner.
MAKE A REPORT
Frequently Asked Questions
I am struggling with something, what now?
It may happen that you have experienced, seen, or heard something that does not belong in a safe, pleasant, and ethical sports environment. Perhaps you are worried that norms, values, or rules are being violated. Or, conversely, that no action is being taken when it should be.
Do not walk around with unpleasant experiences, unwanted things you observe, or matters you have questions about. Make it discussable and talk about it! If, unexpectedly, you are unable or unwilling to express yourself in your own environment, we naturally offer support, alternatives, and advice!
Do you want to reach the Social Safety Reporting Point and do you need a conversation?
Who can use the Social Safety Reporting Point?
The Social Safety Reporting Point is available to everyone affiliated with the KNCB. This includes clubs, individual members, employees, (elite) athletes, parents of minor athletes, board members, staff members, trainers, and our officials.
The Social Safety Reporting Point is also available for members who are accused of misconduct. After all, we do not engage in fact-finding, and it is therefore not our role to establish facts or pass judgment on situations or individuals.
What does the Social Safety Contact Person do?
The Social Safety Contact Person will listen to your story and look together with you at what further steps might be taken. Sometimes a matter can be resolved within the brigade, and in some cases, it is advisable to involve experts. This will always be done in consultation with the person making the report. The Social Safety Contact Person is independent and is there to ensure a safe, enjoyable, and ethical sports environment.
Who are our Social Safety Contact Persons?
Who is responsible for my report?
The Integrity Manager and the Social Safety Contact Person coordinate the follow-up of the report. How does the Social Safety Reporting Point handle (sensitive) information? It is important to know that the Social Safety Reporting Point handles the information you share with care, but cannot promise confidentiality. To ensure proper follow-up and to safeguard a safe, enjoyable, and ethical sports environment, your report will be discussed with the Integrity Manager. Where necessary for the follow-up, the report may also be discussed with others within and outside the organization. We will always keep you informed of the steps we take. When you share information about criminal offenses, we, just like any other citizen, are required to report this to the police.
How is the information recorded?
A summary is made of the conversations with the Social Safety Reporting Point, and these notes are stored in the Case Management System Sport (CMSS). In this system, all federations affiliated with NOC*NSF as well as the Centre for Safe Sport register all signals and reports regarding unwanted behavior, transgressive behavior, and/or conduct lacking integrity. In the CMSS, the federation can only make reports and view the files relating to its own federation.
How is personal data handled?
When you submit a report, you decide whether we may record your contact details so that we can stay in contact regarding the report and the follow-up steps. We do not share your personal data without your consent and only to the extent necessary within legal frameworks or for the follow-up of your report. Naturally, you always have the right to withdraw your consent for the recording of data, to supplement or rectify information, and you have the right to access your file.
How do I report to the Centre for Safe Sport Netherlands?
The Centre for Safe Sport Netherlands (CVSN) is a national centre available to all sports and athletes for asking questions and reporting misconduct. CVSN case managers listen, think along with you, and guide you to the best solution.
CVSN can be reached by telephone on weekdays between 08:30 and 17:30 at 0900 – 202 55 90. You can send an email to info@cvsn.nl. Outside office hours, you can start a chat 24/7. Do you want to remain anonymous? Then you can use the Speak Up facility.
What about anonymity and confidentiality?
You may make a report anonymously. This can be difficult to follow up on, as the principle of hearing both sides often cannot be applied.
Naturally, your information will be treated confidentially. This means that the information will not be shared further than strictly necessary. It is important to realize that conversations you have with the Social Safety Reporting Centre cannot always remain confidential, whether you are the person making the report or the accused. This is because the information provided may need to be followed up by officials within and outside the Social Safety Reporting Centre. Consider situations involving a danger to you or third parties, or situations involving criminal offenses.
Would you prefer a completely confidential conversation?
As a person making a report or the accused, you can turn to a confidential counsellor for a confidential conversation or a listening ear. In appropriate cases, this counsellor is made available free of charge through the intervention of the Centre for Safe Sport Netherlands (CVSN). The confidential counsellor offers you support and advice and ensures that you retain as much control as possible over the follow-up.
I am being accused of transgressive behavior. What now?
If you are accused of transgressive behavior, you can always contact either the Social Safety Reporting Centre or the Centre for Safe Sport Netherlands (CVSN). Here you can share your story and receive advice regarding your rights and obligations, as well as the next steps to take or consider. If necessary, you will be referred to a confidential counsellor for further guidance.
What does the Confidential Contact Person (VCP) do?
You can turn to your club's Confidential Contact Person (VCP) with concerns, questions, worries, dilemmas, and suspicions regarding unwanted behavior, dishonest conduct, or transgressive behavior. The VCP will listen to you, can provide advice, refer you to support agencies, and advise you on the next steps.
What is transgressive behavior?
Transgressive behavior is any form of action and/or omission that has the purpose and/or consequence of compromising the dignity and/or safety of one or more persons. In short, transgressive behavior (GOG) encompasses all behavior that we do not wish to see within the club. This concerns violations of the norms and values of sport and society as laid down in legislation and regulations, statutes, rules, and codes of conduct.
For which offenses is there a reporting obligation?
As soon as a member of the board of a brigade or association suspects a situation involving doping, match-fixing, sexual harassment, or sexual abuse, he or she is obliged to report this to the association. When supervisors are aware of something, they are obliged to report it to the association's board.
‘Ordinary’ members have a reporting responsibility. This means that if there is a suspicion of sexual harassment or sexual abuse, a report must be made to the board, unless this cannot reasonably be expected of someone.
